Role
System Administrator
Manages users, roles, settings, e-mail templates and system health.
The system administrator has access to every section. The system administrator cannot issue final decisions on submissions or approve ISBN requests. These tasks also require the Editor-in-chief or Publishing board role.
In the panel you see the Administration section and every other menu. You decide whether the help pages are open to visitors who have not signed in, with the Help pages open to everyone flag on the Site settings → Features tab.
Permissions of this role
This role is granted for the whole platform.
- See unpublished catalogue records
- Create and edit publications, issues and files
- Publish and unpublish catalogue records
- Retract or correct published records
- Bulk import (CSV, XLSX, JSON)
- Create and edit persons and institutions
- Merge duplicate persons
- Manage taxonomies and categories
- Edit the profiles and issues of the journals in scope
- Upload, replace and archive files in the file library
- Edit pages, menus, banners, news, events and documents
- Publish institutional content
- Manage newsletter subscribers
- Handle contact messages and copyright reports
- Edit e-mail templates
- See the submissions in scope (editor queue)
- Screen submissions, request missing documents, send to review
- Assign editors to submissions
- Invite and manage reviewers
- Record a decision recommendation
- Message authors about their submission
- Start a submission for an author's account (the author submits it)
- See production jobs
- Manage production jobs and tasks
- Release accepted works to the catalogue
- See ISBN requests, printings and the legal deposit
- Prepare ISBN requests and record the Ministry steps, printings and the legal deposit
- See reports and indicators
- Export reports as CSV (personal data masked)
- Export reports with personal data
- See the audit log
- Export the audit log as CSV
- See user accounts
- Create, disable and verify user accounts
- Grant and revoke roles
- Manage site settings and feature flags
- Manage jobs, system health and the e-mail outbox
- Resolve KVKK data-subject requests
- See KVKK data-subject requests (read-only)
Topics for this role
How-to guides
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Screening a Submission
Checking the form of a new submission, asking the author for missing documents and sending the submission to peer review.
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Desk-Rejecting a Submission
Rejecting an out-of-scope or unsuitable submission without sending it to reviewers, or saving a rejection recommendation for it.
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Assigning Editors
Assigning a handling editor, section editor or editor-in-chief to a submission and removing an assignment.
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Inviting Reviewers
Inviting a reviewer to a submission under review, from the reviewer pool or by e-mail address.
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Tracking Invitations and Reviews
Following the status and deadlines of invitations on the Reviewers tab, reading reviews, changing deadlines, cancelling an invitation or inviting a reviewer again.
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Making a Decision
Reading the reviews of a review round and making the final decision, or saving a decision recommendation as a section editor.
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Starting a New Round After a Revision
Making a decision directly after the author submits a revision, or sending the submission to a new review round.
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Messaging the Author
Sending messages to the author from the Messages tab of a submission, writing internal notes between editors and following the correspondence.
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Submitting on Behalf of an Author
Opening a submission draft for a registered author account, filling in the metadata, authors and files, and leaving the draft to the author.
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Planning a Job
Opening a production job by hand, assigning the production lead, and entering the planned release date and notes for the team.
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Managing Tasks
Changing the status of the tasks of a production job, giving tasks an assignee and a due date, adding new tasks and setting the reminders.
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Uploading Files and Sharing Proofs
Uploading proof, final PDF, EPUB and cover files in versions, sharing a proof with the author and exchanging comments with the author on the proof.
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Filling in the Release Settings
Preparing the access status, licence, identifiers, journal issue, parent book, categories and catalogue address for the catalogue record of the work.
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Copying the Article Front Matter
Copying the dates, authors, citation line, article type and declarations for the first page of an article in Turkish and English, and passing them to typesetting.
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Releasing a Work
Checking the release checklist, clearing what blocks the release, and releasing the work as a catalogue record that is published at once or kept as a draft.
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Cancelling and Reopening a Job
Cancelling a production job with a reason, continuing a cancelled job and preparing a corrected version of a released work.
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Creating a Catalogue Record
Opening a new catalogue record for a book, chapter, journal, article, proceedings paper, thesis or children's book and filling in its details.
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Adding Authors and Contributors
Adding authors, editors, translators and other contributors to a catalogue record, ordering them and choosing their institutions and CRediT roles.
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Files and Access
Adding full text, cover and supplementary files to a catalogue record, setting a file's access, embargo and licence, and uploading a new version.
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Adding a Related Publication
Linking a catalogue record to another record as book and chapter, translation, supplement, new edition, correction or retraction.
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Record Statuses and Publishing
Sending a catalogue record for review, publishing it or returning it to draft, and which actions are open in each status.
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Bulk Actions
Selecting several records in the Publications list and sending them for review, publishing, returning to draft, unpublishing or archiving them.
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Unpublishing and Archiving
Taking a published catalogue record off the site, or archiving it to take it out of the lists, and the difference between the two actions.
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Deleting a Catalogue Record
Deleting a catalogue record in draft or in review, restoring it from the trash, and the records that cannot be deleted.
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Versions, Corrections and Retractions
Viewing a record's version history, comparing two versions, going back to an earlier version, adding a correction notice and retracting the record.
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Copyright and Correction Reports
Reviewing copyright infringement and correction reports from the public site's contact form, taking them up and recording the outcome.
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Downloading Crossref XML
Downloading the Crossref XML file of a catalogue record or a journal issue for DOI registration, and the conditions the file needs.
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Preparing a Book for DOAB
Completing an open-access book to meet DOAB's requirements and downloading the ready books in DOAB's Excel template.
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Adding a Journal
Opening a new journal record in the catalogue, choosing the submission method and the peer review type, and publishing the journal record.
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Creating an Issue
Creating a new volume and issue of a journal and entering the year, date, title and special issue details of the issue.
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Adding Articles to an Issue
Adding articles to a journal issue, ordering the table of contents, writing section headings and removing an article from the issue.
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Publishing an Issue
Running the consistency check on a journal issue, publishing it with its articles or on its own, and unpublishing it.
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Deleting a Journal Issue
Deleting a journal issue while keeping its articles in the catalogue, or together with its articles.
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Editing the Journal Profile
Editing the ISSN, scope, submission method, peer review type, publication facts and contact details of a journal on the Profile tab.
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Adding Board Members and Indexes
Entering the editorial board of a journal with its role groups and adding the indexes that cover the journal with their verification addresses.
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Setting Author Guidelines and Review Criteria
Entering the author guidelines, reference style, abstract limit and former titles of a journal, and defining the criteria scored in the review form.
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Uploading the Article Template
Uploading, replacing or removing the writing template that authors download from the journal page.
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Setting the Reviewer Minimum and Reviewer List
Setting the minimum number of reviewers expected in a review round and publishing the yearly list of reviewers of the journal.
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Writing Journal Policies
Writing the peer review, open access, copyright, ethics, AI, fee, archiving and complaints policies of a journal in Turkish and English.
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Posting Journal Announcements and Calls
Writing, publishing, unpublishing and deleting the announcements of a journal and its calls for papers, such as calls for a special issue.
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Preparing for TR Dizin
Checking how ready a journal is for the TR Dizin criteria with the checklist on the TR Dizin tab, fixing the gaps and turning on the strict check.
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Downloading the ODİS Package
Downloading the files of a published issue for upload to TR Dizin as a single ZIP file, and marking the issue as uploaded to ODİS.
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Publishing an Article as Early View
Publishing an accepted article on the journal page without placing it in an issue, and adding it to an issue later.
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Finding a Journal on DergiPark
Entering the DergiPark address in the profile of a journal managed on DergiPark, finding the journal number and sending authors to DergiPark.
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Harvesting from DergiPark
Turning on the harvest of the issues and articles a DergiPark-managed journal has published into the catalogue, starting it at once and reading its results.
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Deleting a DergiPark Article
Removing an article harvested from DergiPark from the catalogue and knowing what the harvest does with articles that are deleted, unpublished or gone from DergiPark.
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Setting Up the Thesis Harvest
Entering the OAI-PMH address of the institution's open repository, checking the source, choosing the record format and the sets, switching the harvest on and starting the first full harvest.
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Adding the Institutional Archive to the Menu
Adding the Institutional Archive link to the public site's top menu, with the Theses link under it, in the Turkish and the English menu.
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Managing People and Institutions
Adding, editing and deleting the person records and the institution tree of the catalogue, and restoring deleted ones.
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Searching ROR for an Institution
Finding an institution's ROR record with the Search ROR button of the institution form and copying its ROR ID, names and contact details into the form.
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Merging Person Records
Merging two person records of the same person and gathering their publication links and details in the record that is kept.
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Reviewing Duplicate Records
Reviewing the possible duplicate person records the system finds every day, merging records of the same person and taking different people out of the queue.
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Managing Categories
Creating a taxonomy, adding categories and sub-categories, changing a category's name, place, order and visibility, and deleting an empty category.
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Merging Categories
Merging a category in use into another category with a preview, and moving its publications and sub-categories there.
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Importing Records in Bulk
Filling in the template, uploading the CSV, XLSX or JSON file, reviewing the dry-run report and importing the valid rows as draft records.
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Retrying Failed Rows
Importing the invalid or failed rows of a completed bulk import again with a new dry-run report after the problem has been fixed.
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Uploading Files to the Library
Uploading a publication file, cover, institutional content or branding file to the file library, and the file types each upload purpose accepts.
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Entering the Publisher Settings
Entering the publisher certificate, the Ministry officers, the printers, and the legal deposit and reminder settings for ISBN requests.
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Preparing an ISBN Request
Opening an ISBN request for a book in the catalogue or for a title only, filling in the data for the Ministry form and sending the request to the publishing board for approval.
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Applying at the Ministry
Applying in the Ministry's system with your own e-Devlet login for an approved ISBN request, and recording the application in JournTech.
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Using the ISBN Helper Extension
Filling in the Ministry form with the JournTech ISBN helper browser extension, checking the fields and sending the application number back to JournTech.
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Entering the ISBN
Entering the ISBN that the Ministry assigned on the request, understanding the number checks, and how the number is written to the catalogue record.
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Downloading the Barcode and Copyright Page
Downloading the cover barcode of a book with an ISBN as SVG or PDF, and copying the text of the copyright page or getting it as a PDF.
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Changing the Print Date and Cancelling an ISBN
How the print date reported to the Ministry affects the legal deposit period, what to do when printing is postponed, and cancelling an ISBN that will not be used.
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Tracking Legal Deposit
Entering the print date, recording the bandrol, deposit copies, EYDeS, ISBN agency copy and reprint steps, and uploading the receipts.
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Downloading the Yearly ISBN Report
Downloading the ISBN requests, numbers, Ministry dates and the legal deposit steps of each printing for a chosen year as an Excel workbook.
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Creating a Page
Creating an institutional page, a versioned policy or a guide, writing the Turkish and English text, and saving the content.
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Publishing and Scheduling
Publishing an institutional page, policy or guide at once, putting the changes to a published page online, and scheduling a publication for a later time.
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Publishing with Review Approval
Sending institutional content to review, reviewing it, and publishing it or sending it back for corrections in an installation with review approval switched on.
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Viewing and Restoring Page Versions
Viewing an earlier version of a page, restoring it into the working copy and publishing the restored content again.
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Unpublishing and Deleting
Removing an institutional page, news item or document from the site, archiving it, deleting it and restoring deleted content.
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Adding News, Announcements and Events
Preparing a news item, announcement or event, choosing an announcement's audience, featuring an item, and publishing it now or at a later date.
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Editing a Menu
Adding links to the header menu and footer of the public site, creating sub-links, ordering links and saving the menu.
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Adding a Banner
Adding a banner to the home page, giving it a display window, ordering banners, and taking them offline or deleting them.
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Publishing an Institutional Document
Uploading a PDF document such as a regulation, directive or report, publishing it on the public site and replacing the file of a published document.
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Managing Help Notes
Adding information specific to your institution below help topics, previewing it and removing it.
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Downloading the Subscriber List
Downloading the confirmed subscribers as a CSV file to send a newsletter, and the details the file contains.
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Replying to a Contact Message
Opening a contact message, copyright report or correction report from the public site, replying to it, recording the outcome and deleting the personal data.
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Inviting Users
Opening an account for a new person, granting their roles and passing on the link to set a password by e-mail or by hand.
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Granting and Revoking Roles
Granting a user a role for a single journal or for the whole platform, with an end date if you like, and revoking the role.
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Managing User Accounts
Verifying an e-mail address by hand, changing the name and e-mail, giving a password link, unlocking and disabling an account from the user page.
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Resetting Two-Factor Authentication
Turning off two-factor authentication for a user who lost their authenticator app and recovery codes, after confirming their identity.
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Requiring Two-Factor Authentication
Turning on the feature flag that makes two-factor authentication mandatory for administrator and editor roles, and knowing which roles the rule covers.
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Setting the Institutional Identity and Logo
Setting the site's name, the publisher details, the theme colours, the logo, the tab icon, the contact details and the KVKK privacy notice version on the General tab.
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Setting Search Engine and Sharing Defaults
Setting the default description and share image that pages without a description or image of their own give to search engines and social media.
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Configuring Search
Turning search suggestions and synonym expansion on the public site on or off and defining synonym groups.
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Configuring ORCID Sign-In
Turning on sign-in with ORCID through an ORCID client, knowing who can sign in this way and allowing a person to sign in with ORCID.
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Configuring Institutional Sign-In
Turning on OpenID Connect sign-in with the institution's identity provider and setting the allowed e-mail domains and the opening of new accounts.
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Configuring Automatic DOI Registration
Setting up the deposit account and the test mode so that an institution with a Crossref membership sends DOIs to Crossref automatically as records are published.
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Defining Peer Review Processes
Describing the press's book peer review processes with the questions of DOAB's PRISM, publishing them on the public site and making them available to books.
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Configuring Outgoing E-mail
Setting up the SMTP server that sends the system's e-mails from the panel, trying it with a test e-mail and turning sending on.
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Editing an E-mail Template
Changing the Turkish or English subject and text of an e-mail the system sends, previewing it, turning it off or resetting it to the default.
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Forwarding a Link from the E-mail Outbox
Taking the link out of an e-mail that waits in the outbox while sending is off, passing it to the person, and sending the waiting e-mails once sending is on.
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Resolving a KVKK Data Request
Taking up a user's request for a copy, a correction or the deletion of their data, doing what it asks and telling the person the outcome.
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Anonymising an Account
Permanently deleting an account's personal data for a KVKK deletion request and knowing which records are kept because the law requires them.
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Monitoring System Health
Starting the daily check from the Overview cards and reviewing the health information, the failed background jobs and the waiting e-mails.
Screens and settings
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Panel Search
Searching submissions, publications, people, users, pages and help topics at once with the search box in the panel's top bar.
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Editor Queue
The quick filters, filters, columns and sorting of the screen where editors follow submissions.
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Editor Submission Screen
The header, Next step card, tabs, cards and rules of the screen where an editor opens a submission.
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On-Behalf Submission Screen
The New draft card of the screen where editors open a draft for a registered author, and the list of the drafts they started.
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On-Behalf Draft Screen
The header, the Metadata, Authors, Files and Status tabs and the rules of the screen where you fill in a draft opened for an author.
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Production Board
The cards, filters and Open job button of the board that lists production jobs in columns by status.
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Production Job Page
The checklist, tasks, files, front matter, comments, job details and release settings cards on the page of a production job.
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Publications
The list of catalogue records with its search box, filters, columns, row menu and bulk action bar.
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New Publication
The screen where you choose the type of a new catalogue record, fill in its first details and create the draft.
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Catalogue Record
The page of a catalogue record, its tabs, the status, quality and record information cards on the right, and the save bar.
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Data Quality Screen
The filters and columns of the screen that lists catalogue records by metadata quality score, its Fix button and the CSV file.
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DOAB Readiness
The screen that checks books and chapters against the DOAB requirements, with its cards, its table, the gaps it checks and the template download button.
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Journals and Issues Screen
The screen that lists the journals in your scope as cards, the details on the cards and the Manage journal and Record details buttons.
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Journal Management
The tabs, the issue list, the DergiPark card on the Profile tab and the buttons at the top of the screen that Manage journal opens.
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Issue Page
The table of contents, the issue details card, the consistency check, the publishing, ODİS and Crossref buttons and the deletion of a journal issue.
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Thesis Harvest Screen
The status card, the harvest buttons, the source settings, the list of recent runs and the transfer report of the thesis harvest screen.
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People and Institutions Screen
The tabs, filters, columns and menus of the screen with the person records, the institution tree and the queue of duplicate records.
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Person Page
A person record's identity details, bio, institution links, possible duplicates and the merge and delete buttons.
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Categories Screen
The parts of the Categories screen, with the taxonomy tabs, the category tree, row labels, the row menu and the category form.
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Import Columns
The columns of a bulk import file, which ones are required, how values are written and the rules that make a row invalid.
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Bulk Import Screen
The upload area, the source system name, the template buttons and the list of earlier imports on the bulk import screen.
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Dry-Run Report
The counts, notes, import and retry sections, row tabs and columns of the bulk import report.
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File Library Screen
The search box, filters and columns of the screen that lists uploaded files, the file details window and the places where a file is used.
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ISBN & Legal Deposit Screen
The status filters, search, columns, upcoming obligations card and yearly report card of the screen that lists ISBN requests.
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ISBN Request Page
The status line, warnings, action buttons and the form, copy sheet, printings, barcode, copyright page and history cards on the page of an ISBN request.
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ISBN Reminders
Which events in the ISBN and legal deposit process send a reminder, when and to whom, and where the reminder days are changed.
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Pages & Policies
The tabs, filters, columns and row actions of the screen that lists institutional pages, versioned policies and guides.
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Page Editing Screen
The Content, Publication, Page settings and Version history cards of the page, policy and guide editor, and the rules of the screen.
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News & Events
The tabs, filters, columns and row actions of the screen that lists news, announcements, events and calls.
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News Editing Screen
The Content card, the Publication card, the type-specific cards and the rules of the editor for news, announcements, events and calls.
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Menus
The parts and rules of the screen where you edit the header menu and footer links of the public site for each language.
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Banners
The screen that lists the banners in the showcase area of the home page, its states and actions, and the fields of the banner dialog.
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Institutional Documents
The groups, statuses and actions of the screen that lists PDF documents such as regulations, directives and reports, and the fields of the document dialog.
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Newsletter Subscribers
The counters, filters and columns of the newsletter subscribers screen, the CSV export and the rule for deleting a subscriber record.
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Contact Messages
The message types, filters and columns of the screen that lists contact form messages and copyright and correction reports, and the message dialog.
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Users & Roles Screen
The administration screen where accounts are searched and filtered, their roles and statuses are shown and new users are invited.
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User Page
The cards of the administration screen that shows a user's roles, profile details, account status and account actions.
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Roles & Permissions Guide
The screen that shows the system roles, the permission codes each role contains and whether a role can be granted per journal.
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Site Settings Tabs
The nine tabs of the Site settings screen, the cards on each tab, how saving works and the integration cards.
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Workflow Settings
Review and revision periods, reminder days, the submission number prefix, the KVKK retention period, operations alerts and approval rules.
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Feature Flags
The default value of each flag on the Features tab of the site settings, its effect when it is on and off, and the rules for changing it.
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E-mail Templates
The rows, status labels and editing window of the screen that lists the Turkish and English templates of the e-mails the system sends.
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Reports Screen
The indicators and filters on the submission flow, publications, access, search, help and overdue tabs, and the CSV downloads with masked personal data.
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Audit Log
The filters, rows and CSV export of the unalterable log that shows who carried out important actions, when and on which record.
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KVKK Data Requests
The filter, columns, buttons and read-only view of the screen that lists the users' requests about their personal data with their statuses.
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System Health Screen
The components, statuses, columns and buttons shown on the health, background jobs and e-mail outbox tabs.
Concepts
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Peer Review Types
What authors and reviewers see of each other in double-anonymous, single-anonymous and open review, and when the type is set.
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Reviewer Deadlines and Reminders
The response and review periods of reviewer invitations, when reminders go out and how unanswered invitations close.
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Separation of Duties
An editor who reviewed a submission cannot decide on it, authors take no role on their own submissions, and only the editor-in-chief makes final decisions.
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Job Statuses
The Open, In progress, Ready to release, Released and Cancelled statuses of a production job, and how the status follows the checklist.
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Data Quality
The metadata quality score out of 100 of a catalogue record, the required and recommended fields, and the TR Dizin data checks for articles.
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Translation Status
Whether a record's title and abstract in each language are in the original language of the work or a translation, and how the public site shows this.
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Catalogue Rules
The rules the system applies to catalogue records, the required fields of each type, identifier checks, address redirects and the reason rule.
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Automatic DOI Registration
How DOIs that start with the institution's prefix are sent to Crossref by themselves, the status line on the record page and sending at once.
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Access Statuses and Embargo
The open access, metadata only, embargoed and restricted access statuses of a catalogue record, the licence rule and how an embargo ends by itself.
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Four-Eyes Principle
The rule that the person who prepares a piece of work does not approve it, and the three places where JournTech applies it.
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Records Harvested from DergiPark
What the DergiPark harvest brings into the catalogue, when it publishes issues and articles, and how the harvested records appear on the site.
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DergiPark PDF Copies
When the DergiPark harvest copies the article PDFs, how it requests again the PDFs that DergiPark did not give at the time, and which PDFs it does not request again.
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DergiPark Request Intervals
At what intervals JournTech sends requests to DergiPark, how it waits while DergiPark is busy and how long-running harvest jobs are split up.
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Full Harvest and Sync
The three kinds of run of the thesis harvest, the night hours, the pauses between requests to the repository and the safety limit for theses missing from the repository.
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Harvested Theses
Which details the thesis harvest takes from the repository, how it decides the kind of thesis and its access status, when it publishes theses and how harvested theses behave in the panel and on the public site.
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ISBN Process
The statuses an ISBN request goes through from draft to legal deposit, who takes each step, and the part JournTech plays in the Ministry application.
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Policy Versions
How policies are published with a version label and an effective date, how the public site shows earlier versions, and the cookie policy and privacy notice.
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Institutional Content Rules
The rules for text cleaning, immutable versions, address redirects, image processing, virus scanning, permissions and the audit log in institutional content.
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Operations Alerts
The warnings that go to system administrators and the alert addresses after unusual unpublishing, when an account is locked and when a task, a harvest or a background job fails.
Troubleshooting
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The decision button is missing
Causes and fixes when the Decision tab of a submission has no Issue decision button or only lets you save a recommendation.
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The reviewer did not receive the invitation e-mail
Helping a reviewer who says the invitation e-mail never arrived to find the invitation in the panel.
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The reviewer's deadline has passed
Giving more time, cancelling the invitation or inviting another reviewer when a reviewer did not respond in time or is late with the review.
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Book submissions do not appear in the queue
Why submissions not tied to a journal, such as books, chapters and theses, do not appear in the editor queue, and how to fix it.
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The licence list is missing in the release settings
What to do when the Release settings card shows a warning instead of the licence list, or the selected licence counts as invalid.
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A missing category blocks the release of a book
Choosing a category, or releasing the work as a draft, when a missing category blocks the release of a book with immediate publication.
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The issue I am looking for is not in the journal issue list
Causes and fixes when the issue you expect does not appear in the Journal issue list of the release settings.
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The Open job button is missing on the board
Causes when the Open job button does not appear on the production board, or the dialog lists no accepted submission.
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The author cannot comment on the proof
Checking the sharing, the proof version and the status of the job when the author cannot see the proof or cannot comment on it.
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The Release button is disabled or missing
Causes and fixes when you cannot press the Release button of a production job, or the button does not appear at all.
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The Publish button is disabled or missing
Why the Publish button of a catalogue record cannot be pressed or does not appear at all, and how to fix it.
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An article cannot be published until it is placed in an issue
If an article record does not publish because of an issue warning, place the article in an issue, publish it together with the issue or use early view.
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A record was published by mistake
Taking a catalogue record off the site after it was published by mistake or with missing details, or reporting an error in a published work.
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An archived record does not appear in lists or search
Why an archived record leaves the public site's lists and search, stays open at its own address and cannot come back from the archive.
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Reading counts are missing or look too low
Where the view and download counts and the Most read lists on the public site come from, which period they count and when they do not appear.
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A file does not appear on the public page
If a full text or supplementary file added to a record does not open on the public site, check the scan, access, embargo, licence and file store reasons in order.
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The journal does not appear in the submission wizard
Causes when authors cannot find your journal in the journal list of the submission wizard, or the journal page has no Submit an article button.
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The issue cannot be published
Checking the journal record, the missing details of the issue, the TR Dizin check and the status of the articles when Publish issue fails.
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The issue cannot be unpublished
Unpublishing the articles first, or deleting the issue, when an issue with published articles cannot be unpublished.
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An article cannot be added to the issue
Checking whether the article is in another issue and whether the journal editor restriction applies when an article cannot be added to the table of contents of an issue.
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The Find on DergiPark button cannot find the journal
If the Find on DergiPark button shows a warning under the address field, correcting the address, checking the short name or waiting a little and trying again, depending on the warning.
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The Harvest from DergiPark card is missing
If the journal's Profile tab has no Harvest from DergiPark card, saving the submission method and the DergiPark address or going to the right tab.
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The DergiPark harvest cannot be turned on
If the switches or the Save button on the Harvest from DergiPark card do not work, checking the publishing permission, the editorial board's consent and the journal record's licence.
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Articles harvested from DergiPark stay as drafts
If the harvest results show a Left as drafts count, checking the journal record's status, the volume and issue details and the articles' missing fields, and publishing the articles.
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The PDFs of DergiPark articles do not show on the site
If the pages of articles harvested from DergiPark have no PDF, checking the copy setting, the article's access status, the waiting attempts and the virus scan.
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The DergiPark harvest shows as failed
If a harvest run ended with the Failed status or its results have problem lines, waiting, checking the address or restarting the harvest, depending on the cause.
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The Harvest now button does not start a harvest
If the Harvest now button is missing, disabled or shows a warning when pressed, checking the harvest setting, a run in progress and the hourly limit on attempts.
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Check the source gives an error
What to do when Check the source says the repository cannot be reached, the address is not an OAI-PMH service or robots.txt does not allow it.
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Thesis harvest looks failed
What to do when a thesis harvest run ended with the Failed status or its results list problems, by waiting, asking the repository's administrator or starting the harvest again, depending on the cause.
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A harvested thesis stays a draft
What to do when a thesis harvested from the repository is not published and stays a draft, by finding the reason in the problem list or the transfer report and fixing it in the repository or the installation.
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A thesis in the repository does not show on the site
What to do when a thesis in the institution's open repository does not show on the public site, by looking up its status in the transfer report and correcting the set, the thesis type or the record in the repository.
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The removal check did not remove the theses
What to do when a scheduled removal check unpublished no thesis because many theses were missing from the repository's list, by checking the repository's address and the sets and, if needed, starting the check by hand.
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The details of a harvested thesis cannot be changed
What to do when the fields of a thesis harvested from the institutional repository are locked in the record form or saving is refused, by correcting it in the repository and using the fields the panel can change.
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A person or institution cannot be deleted
Why Delete person or Delete institution is disabled or deleting gives an error, and how to solve it.
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Person records cannot be merged
Why the button for merging people does not appear or the merge gives an error, and how to solve it.
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A deleted person or institution cannot be restored
Why a person or institution in the Show deleted list does not come back with Restore, and how to solve it.
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A category cannot be deleted
If the Delete item in a category's menu is disabled, or deleting stops with an in-use warning, remove the category by merging it or emptying it.
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A category cannot be selected in the record form
Why a category's box in the Categories section of a catalogue record is disabled, a category is missing from the list, or the list does not open at all.
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An import file does not upload or cannot be read
Why a bulk import file does not upload, or an error appears instead of the dry-run report, and how to solve it.
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An import created the same record twice
Why uploading a file again created new drafts instead of updating the existing records, and how to clean up the extra records.
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A file stays in scanning or quarantine
What to do when an uploaded file does not leave the Scanning status or shows as Quarantined or Failed, and why this happens.
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An ISBN request cannot be sent for approval
Missing fields, unsaved changes and the publisher certificate when the Send for approval button is disabled or sending a request for approval gives an error.
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The buttons for the Ministry steps are missing
The Ministry officer list and the request's status when the Sent to the Ministry, Fill with the extension, Enter the ISBN or Ministry returned it buttons are missing.
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The extension does not respond in this browser
What to do when the JournTech ISBN helper does not respond after Fill with the extension, or says that it could not fill in the form.
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The ISBN from the Ministry is not accepted
Causes and fixes when entering the ISBN warns that the number is not valid, does not belong to Türkiye or is used on another record.
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My change does not show on the site
Causes and fixes when a page, news, banner or menu change you saved does not show on the public site.
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A policy cannot be published
Causes and fixes related to the version label, the effective date, review approval and archiving when you get an error while publishing a policy.
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A page shows in Turkish on the English site
How to add the translation when a page, news item, banner or document shows in Turkish on the English version of the public site.
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A menu link does not show on the site
Causes and fixes when a link you added on the Menus screen does not appear in the header menu or footer of the public site.
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I cannot find the For authors page in the panel
Where you edit the text of the For authors page of the public site in the panel, and how to create the page if it does not exist.
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The Publish button is missing in institutional content
Causes and fixes related to the content's status, review approval and permissions when a page, news item or institutional document shows no Publish button.
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A user did not receive the verification e-mail
If a person who opened an account did not get the verification e-mail, checking the outbox and verifying the address with a link or by hand.
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An editor cannot see their journal's submissions
If an editor cannot see their journal's submissions in the queue, checking the role's scope and end date, the e-mail verification and two-factor authentication.
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A user wants to change their e-mail address
Telling a user whose e-mail address has changed to change it in their own profile, or changing the address on the user page.
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A user lost their two-factor authentication device
A user who lost the phone with their authenticator app signs in with a recovery code, or, if the codes are gone too, has their two-factor authentication reset.
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File uploads fail
If uploads fail on every screen, checking the file storage and turning file uploads off until the problem is fixed.
Features
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Editorial Work and Decisions
Following submissions in the queue, screening them, inviting reviewers, issuing decisions and corresponding with authors.
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Production
Running the copy-editing, typesetting and proof work for an accepted work and releasing it to the catalogue.
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Catalogue
Creating, publishing and correcting records of books, chapters, journals, articles, proceedings papers, theses and children's books.
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Journals and Issues
Managing a journal's profile, boards, guidelines and reviewer criteria, and creating and publishing volumes and issues.
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DergiPark Harvesting
Copying the issues and articles of a journal managed on DergiPark into the catalogue and keeping them up to date.
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Institutional Archive
Importing the theses in the institution's open repository into the catalogue over OAI-PMH, keeping them in step with it and showing them on the Institutional Archive pages of the public site.
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People and Institutions
Editing author, editor and institution records and merging duplicate person records.
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Categories
Managing the category trees that group the publications on the public site.
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Bulk Import
Creating many catalogue records at once from a CSV, XLSX or JSON file.
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File Library
Seeing all uploaded files, their virus scan status and the places where each file is used.
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ISBN and Legal Deposit
Preparing an ISBN request, getting the publishing board's approval, recording the application to the Ministry and following the legal deposit.
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Institutional Content
Managing institutional pages, policies, guides, news, events, menus, banners and documents.
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Newsletter and Contact
Managing newsletter subscribers and answering the contact messages that come from the public site.
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Users and Roles
Inviting users, managing accounts, and granting and revoking roles.
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Site Settings and Feature Flags
The site's identity, workflow rules, search, integrations and feature flags.
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E-mail and Templates
Setting up e-mail sending and editing the templates of the e-mails the system sends.
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Reports
Following publication, submission and process indicators and downloading reports as CSV files.
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Audit Log and KVKK Requests
Reviewing the audit log of important actions and settling personal data requests.
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System Health
Following the background jobs, the e-mail outbox and the health of the system.