Troubleshooting
The Harvest from DergiPark card is missing
If the journal's Profile tab has no Harvest from DergiPark card, saving the submission method and the DergiPark address or going to the right tab.
The Harvest from DergiPark card appears on the journal's Profile tab, below the profile form. The card appears only for journals whose submission method is saved as Managed on DergiPark and whose address on DergiPark (Türkiye's national journal platform) has been entered. Check the causes below in order.
The profile is not saved
The card looks at the saved profile. Selecting an option in the Submissions list or pressing Find on DergiPark is not enough.
- In the Submissions list, select Managed on DergiPark.
- Fill in the DergiPark address or short name field.
- Press Save.
After saving, the card opens below the profile form. The details of finding the address are in Finding a Journal on DergiPark.
You are on another tab
The card is only on the Profile tab. It does not appear on the Issues tab or on the other tabs.
The journal management screen does not open
The journal management screen needs permission to manage the journal. This permission is in the Catalogue editor role and in the Editor-in-chief role granted for the journal. If you do not have the permission, contact your system administrator.