Troubleshooting
The DergiPark harvest cannot be turned on
If the switches or the Save button on the Harvest from DergiPark card do not work, checking the publishing permission, the editorial board's consent and the journal record's licence.
The switches and the Save button on the Harvest from DergiPark card depend on your permissions, on the confirmation of the editorial board's consent and on the licence of the journal record. Check the causes below in order.
No publishing permission
If the card says "Switching the harvest on needs catalogue publishing rights (catalogue editor or system administrator).", you do not have permission to turn the harvest on. Because the harvested articles are published in the catalogue, the switch is turned on by someone with the catalogue publishing permission. The journal's editor with the Editor-in-chief role sees the card but cannot turn the harvest on. Ask a catalogue editor or a system administrator for help.
Changing the settings while the harvest is on needs this permission too. An editor without it can only turn the harvest off.
The Save button is disabled
When you turn the harvest on for the first time, a box appears that confirms the editorial board's consent. The Save button does not work until the box is ticked. The button is also disabled when no setting has changed.
The PDF copy switch is disabled
If the switch has the text "Set open access and a licence in the journal's record first; PDFs are published under it." under it, the journal record has no licence. Because the copied PDFs are published under the journal's licence, a licence must be selected first.
- On the journal management screen, press Record details.
- In the Access and licence section, set the Access status field to Open access.
- In the Licence field, select the journal's licence.
- Press Save changes.
- Go back to journal management and turn on the Copy the PDFs too switch.
No address saved
If saving shows the warning "Enter the journal's DergiPark address first.", the journal's address on DergiPark (Türkiye's national journal platform) is not saved. Save the address as described in Finding a Journal on DergiPark.