Feature
Newsletter and Contact
Managing newsletter subscribers and answering the contact messages that come from the public site.
The Institutional content → Newsletter subscribers screen lists the people who signed up with the newsletter form on the public site. The subscription uses double opt-in and is complete once the person opens the link sent to their e-mail. The panel does not send newsletters. It keeps the subscriber list and gives the confirmed subscribers as a CSV file.
The Institutional content → Contact messages screen collects the general messages, copyright reports and correction requests from the public site's contact form. Opening a message counts as access to personal data and is written to the audit log. You send the reply by e-mail yourself and record the outcome on the screen.
Users with the Catalogue editor role also settle copyright reports and correction requests on the Catalogue → Copyright and correction reports screen. The forms on the public site are turned on and off with the Newsletter sign-up (public site) and Contact form flags on the Site settings → Features tab.
Topics in this section
How-to guides
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Downloading the Subscriber List
Downloading the confirmed subscribers as a CSV file to send a newsletter, and the details the file contains.
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Replying to a Contact Message
Opening a contact message, copyright report or correction report from the public site, replying to it, recording the outcome and deleting the personal data.
Screens and settings
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Newsletter Subscribers
The counters, filters and columns of the newsletter subscribers screen, the CSV export and the rule for deleting a subscriber record.
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Contact Messages
The message types, filters and columns of the screen that lists contact form messages and copyright and correction reports, and the message dialog.
More topics on this feature
How-to guides
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Copyright and Correction Reports
Reviewing copyright infringement and correction reports from the public site's contact form, taking them up and recording the outcome.
Concepts
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Institutional Content Rules
The rules for text cleaning, immutable versions, address redirects, image processing, virus scanning, permissions and the audit log in institutional content.