How-to
Copyright and Correction Reports
Reviewing copyright infringement and correction reports from the public site's contact form, taking them up and recording the outcome.
Copyright infringement and correction reports from the public site's contact form reach you as a panel notification and by e-mail. The e-mail does not carry the content of the report. It only links to the panel. You resolve the report on the Catalogue → Copyright and correction reports screen.
- Open the Catalogue → Copyright and correction reports screen.
- Press Open on the report's row.
- Read the message. The Open publication link opens the record the report is about.
- In the New status section, select Start handling or Resolve and close.
- In the Outcome / action taken field, write what you did. This field is required when you close the report.
- If you want, fill in the Reason (written to the audit log) field.
- Press Update.
The outcome is also written to the audit history of the publication concerned. Opening the message counts as access to personal data and is written to the audit log. You send your answer to the sender from your own e-mail. The window shows the sender's address.
Outcome of the report
If the report is justified, correct the record and add a correction notice or retract the record as in Versions, Corrections and Retractions. If the copyright infringement is in a file, you can remove the file or restrict its access as in Files and Access.
Message visibility by role
On this screen the catalogue editor sees only copyright and correction reports. Content editors answer general contact messages. If you also have the content editor role, all messages are on the Institutional content → Contact messages screen. The details are in Contact Messages.