Troubleshooting
A record was published by mistake
Taking a catalogue record off the site after it was published by mistake or with missing details, or reporting an error in a published work.
You take a record that was published by mistake off the site with Unpublish. The record returns to draft, its public page no longer opens and its file links stop working at once.
- On the record's page, press Unpublish on the Status card.
- Type a reason of at least 5 characters in the Reason (written to the audit log) field.
- Confirm.
After you correct the record, you can send it for review again and publish it. The steps are in Unpublishing and Archiving.
If the work was really published
If readers have seen and cited a work, do not unpublish it to hide an error. For a small error, add a public correction notice to the record with Add a correction notice. For a serious problem, retract the record with Retract. A retraction cannot be undone. The steps are in Versions, Corrections and Retractions.
Records that cannot be unpublished
A book with published chapters and a journal with published issues cannot be unpublished. Unpublish the chapters or the issues first. An archived record cannot be unpublished. It can only get a correction notice or be retracted.
To restore a detail that was changed by mistake, go back to an earlier version on the Versions tab.