Feature
Users and Roles
Inviting users, managing accounts, and granting and revoking roles.
Accounts and roles are managed on the Administration → Users & roles screen. From there the system administrator invites users, verifies e-mail addresses, issues password links, unlocks accounts or disables them. Every account starts with the Registered researcher role.
Editorial roles are granted for a single journal or for the whole platform, with an end date if you want one. You see the permissions each role contains on the Roles & permissions guide screen and on the role pages of this help. The server refuses every action that a role does not contain.
Role and account changes are written to the audit log. The system administrator cannot issue final decisions on submissions or approve ISBN requests. These rules are explained in Separation of Duties and Four-Eyes Principle.
Topics in this section
How-to guides
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Inviting Users
Opening an account for a new person, granting their roles and passing on the link to set a password by e-mail or by hand.
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Granting and Revoking Roles
Granting a user a role for a single journal or for the whole platform, with an end date if you like, and revoking the role.
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Managing User Accounts
Verifying an e-mail address by hand, changing the name and e-mail, giving a password link, unlocking and disabling an account from the user page.
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Resetting Two-Factor Authentication
Turning off two-factor authentication for a user who lost their authenticator app and recovery codes, after confirming their identity.
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Requiring Two-Factor Authentication
Turning on the feature flag that makes two-factor authentication mandatory for administrator and editor roles, and knowing which roles the rule covers.
Screens and settings
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Users & Roles Screen
The administration screen where accounts are searched and filtered, their roles and statuses are shown and new users are invited.
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User Page
The cards of the administration screen that shows a user's roles, profile details, account status and account actions.
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Roles & Permissions Guide
The screen that shows the system roles, the permission codes each role contains and whether a role can be granted per journal.
Troubleshooting
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A user did not receive the verification e-mail
If a person who opened an account did not get the verification e-mail, checking the outbox and verifying the address with a link or by hand.
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An editor cannot see their journal's submissions
If an editor cannot see their journal's submissions in the queue, checking the role's scope and end date, the e-mail verification and two-factor authentication.
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A user wants to change their e-mail address
Telling a user whose e-mail address has changed to change it in their own profile, or changing the address on the user page.
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A user lost their two-factor authentication device
A user who lost the phone with their authenticator app signs in with a recovery code, or, if the codes are gone too, has their two-factor authentication reset.
More topics on this feature
How-to guides
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Anonymising an Account
Permanently deleting an account's personal data for a KVKK deletion request and knowing which records are kept because the law requires them.