Troubleshooting
The Find on DergiPark button cannot find the journal
If the Find on DergiPark button shows a warning under the address field, correcting the address, checking the short name or waiting a little and trying again, depending on the warning.
If the Find on DergiPark button cannot read the address or cannot find the journal on DergiPark (Türkiye's national journal platform), a warning appears under the DergiPark address or short name field. Follow one of the sections below, depending on the warning.
The address belongs to another site
The warning "This is not a dergipark.org.tr address." appears. Only dergipark.org.tr addresses go in this field. Enter the journal's address on DergiPark or its short name.
The address names no journal
The warning "The address names no journal. Enter the journal address in the form …/pub/shortname." appears. The address must contain /pub/ and the journal's short name. The address
of the submission form or of a PDF download page does not work. Open the journal's home page on DergiPark and copy its
address.
The short name is invalid
The warning "Enter the journal's short name on DergiPark (letters, digits, - or _)." appears. A short name consists of letters, digits, hyphens or underscores and contains no spaces.
DergiPark has no such journal
The warning "DergiPark has no journal with this name." appears. DergiPark shows no journal with this name, or the journal has moved away from DergiPark. Compare the spelling of the short name with the journal's address on DergiPark. For a journal that changed its name, DergiPark redirects to the new short name, and the search writes the new name in the field itself.
DergiPark does not respond
The warning "DergiPark did not answer." appears. DergiPark did not respond at the time or gave an unexpected response. Try again a few minutes later. If the problem continues, ask your system administrator whether the server can reach dergipark.org.tr.
Too many attempts
The search can be run at most 20 times a minute from the same IP address. Once the limit is passed, the warning "Too many attempts. Please wait a moment and try again." appears above the field. Wait a minute and try again.
Even if the search cannot find the journal, you can enter the journal's DergiPark journal number by hand in the DergiPark journal number field if you know it. The steps are in Finding a Journal on DergiPark.