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Troubleshooting

The journal does not appear in the submission wizard

Causes when authors cannot find your journal in the journal list of the submission wizard, or the journal page has no Submit an article button.

Permission needed
Edit the profiles and issues of the journals in scope
In the panel
Journal Management

The journal list of the submission wizard contains only published journals that accept submissions through the panel. Check the causes below in order.

The submission method is not the panel

On the Profile tab of the journal, the Submissions field must be set to Through the workspace (JournTech). With the other options, authors cannot submit to the journal through the panel. The difference between the options is explained in Editing the Journal Profile.

The journal record is not published

The catalogue record of the journal must be published. A catalogue editor publishes the record. The steps are in Record Statuses and Publishing.

Submissions are closed

If a system administrator turned off the New submissions feature flag, no journal accepts submissions and the Submit an article button on the journal pages is hidden. A system administrator turns the flag back on.

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