A category cannot be selected in the record form

The Categories section of a catalogue record shows the categories as boxes grouped by their taxonomy. If you cannot select a category, check the reasons below in order.

The category is inactive

The box of an inactive category is disabled for new selections. An inactive category that was linked to the record earlier stays ticked. To make the category selectable, open its form on the Catalogue → Categories screen, tick the Active box and save.

The category cannot be found in the list

Categories are listed in separate groups by their taxonomy. If the list is long, type the category's name in the Filter categories box at the top of the section. If the category does not exist at all, create it first as in Managing Categories.

The record is read-only

If you have no permission to edit the record, or the record was retracted or deleted, the form opens read-only and the boxes cannot be changed. The note at the top of the form gives the reason.

The category list does not open

If, instead of the boxes, a note says that the category management permission is needed, your account cannot read the category list. The record's existing category links are kept. Ask your system administrator for the permission.

The selected category does not appear on the public site

A category labelled Hidden in the list can be selected, but it does not appear on the public site. Tick the Visible on the public site box in the category's form.