Demo instance — all content is sample, fictional data.
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Troubleshooting

My change does not show on the site

Causes and fixes when a page, news, banner or menu change you saved does not show on the public site.

Permission needed
Edit pages, menus, banners, news, events and documents
Changed in
1.9.12

The public site shows the published version of a live page. Saving does not put a change online. Check the causes below in order.

The change is not published

On a live page, Save is not enough. If the Publication card says there are unpublished changes, press Publish changes.

The change is in review

If review approval is on in your installation, changes go to review first. The site keeps the old content until another editor publishes them. The steps are in Publishing with Review Approval.

The publication is scheduled

If the card shows a publication time, the page is published automatically at that time. To publish now, press Publish changes. Publishing also removes the schedule.

The news item's publication date is in the future

If a news item's publication date is in the future, the item does not show on the site until then. In the list, the item's status column shows the date it goes live.

The public site caches menus for up to 20 seconds. Reload the page after a moment. If the link still does not show, see A menu link does not show on the site.

The home page

The public site keeps the publication lists, news, events and banners of the home page in a cache for up to 30 seconds for visitors who are not signed in. While you are signed in, the home page always opens up to date. To see a change in a browser that is not signed in, reload the page after half a minute. Record and news pages show the change at once.

Only on the English site

If you changed only the Turkish text, the English site keeps the old text. For the translation, see A page shows in Turkish on the English site.

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