The Release button is disabled or missing

Causes and fixes when you cannot press the Release button of a production job, or the button does not appear at all.

Who uses it: Section editor, Editor-in-chief, Production coordinator, Unit manager, System administrator
Permission needed: See production jobs
In the panel: Production Job Page

The Release button depends on the status of the job, its checklist and your permissions. Check the causes below in order.

An item blocks the release

If the button is disabled, look at the What blocks the release list on the Release checklist card and complete each item. The details are in Releasing a Work.

The job is released or cancelled

On a released or cancelled job, the button is hidden. Reopen the job to make a correction.

You do not have the permission

Releasing needs a separate permission (Release accepted works to the catalogue). Editors and the Unit manager can only view the job.

The check passes but the release fails

The Check button also tries the catalogue rules and lists any problems on the card. If an error comes up in the release dialog, the dialog lists the blockers one by one.