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How-to

Changing Your E-mail Address

Changing your account's e-mail address with a confirmation link sent to the new address, and withdrawing a pending request.

In the panel
My Profile Open the screen/panel/verify Open the screen

You change your e-mail address on the My profile → Profile tab. A confirmation link goes to the new address, and your current address stays valid until you open the link.

  1. On the My profile page, press the Change link next to the E-mail address field.
  2. Enter your new address in the New e-mail address field.
  3. Enter your password in the Your current password field.
  4. Press Send confirmation link.
  5. Open the link sent to your new address. The link is valid for 48 hours and works once.

When you open the link, the message "Your new e-mail address is confirmed" appears. From then on you sign in with your new address. Your old address is also told about the change.

Pending request

While the confirmation is pending, the text below the field says that the new address is waiting for confirmation. If you change your mind, press the Withdraw the request link in the same place.

When a change is requested, your current address is informed too. If you did not make this request, change your password.

  • If the new address is used by another account, the change is not made.
  • When the change is complete, the links sent to the old address and not used yet become invalid.
  • Confirmation e-mails are sent to an address at most three times an hour.

If the link does not open, see The link in the e-mail is invalid or has expired.

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