How-to
Messaging the Editors
Writing to the editors about a submission you sent on its Messages tab and reading their replies.
The correspondence about your submission runs on the submission's Messages tab. Messaging opens once the submission has been sent and is not available in a draft.
- Open the submission on the Author & reviewer → My submissions screen.
- Switch to the Messages tab. The earlier messages are listed in date order.
- In the form at the bottom of the tab, fill in the Subject field if you wish.
- Write your message in the Message field.
- Press Send.
Your message goes to the editors responsible for the submission, and the editors are notified. A message an editor writes to you also appears on the same tab, and you are notified. Notification e-mails do not carry the text of the message.
If you move to another tab before you send the message, what you wrote stays in the box until you come back. If you try to leave the screen without sending it, the panel asks first.
When to write to the editors
- If you noticed a mistake in the submission after sending it, write to the editor. You can change the details and the files yourself only when missing documents are requested and during a revision.
- If you need more time for a revision, write before the deadline.
- If the editor asked for missing documents, the text of the request is on this tab.
The internal notes that the editors write among themselves are never shown to you.