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Troubleshooting

The “Someone else changed this record” warning

Moving to the latest version without losing your changes when the “Someone else changed this record” dialog opens as you save.

This dialog means that another user saved the same record while you were editing it. The system stops your save so that two people do not overwrite each other's changes. Your unsaved changes are still on the page.

  1. Copy the long texts you want to keep and paste them somewhere else.
  2. Press Reload. The page shows the latest version of the record.
  3. Read the latest version and enter your changes again if needed.
  4. Press Save.

The Stay on the page button closes the dialog and leaves you on the same page. You can then copy your changes, but you cannot save them without reloading the page.

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